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F A Q

How To Order ?

Please provide us with the following information below and we will get back to you as soon as possible.

Name : 

Design / Theme :

Size / No. of pax :

Celebration Date :

To view my past product, please visit to our Instagram @cakesandalesg

What are the sizes available for my cakes?

Single Tier

6" , 8",10"

We do have 2 tier cake sizes , kindly WhatsApp or DM us on our Instagram. 

How many days in advance should I place my order?

Gourmet Cake - Pre order at least 3 days in advance. If any last minute order, we will have to check on the timing that you'll need it before we proceed.

Design / Customise Cake - Pre order at least 2 - 3 weeks in advance.

 

Mini Desserts - Pre order at least 3 - 7 days in advance.
 

Do we make fondant base cakes?

Yes we do. If fondant decoration are require, please inform us at least 3 weeks in advance.

* Take note for fondant base, it be different price

Do we provide delivery?

Self - pick up at Ang Mo Kio S(561596)

 Additional charge depends on the location for external delivery service subject to availability.

 

If you would like to arrange for your own delivery, we will not take any responsibility for any damage.

Are your cakes halal?

We are not halal certified but we use halal ingredients.

Why does your cake vary in price?

Every cake is different. Different crafts to create a different design, and that explains different price. We have to also include the hours input in preparing and building your cake.

Please note that one of the pricing factor is the cost of ingredients. if there is increase of cost, we will quote accordingly.

How do I make the payment? Can I place a deposit first?

Payment via Paynow / Paylah / Bank Transfer ( No Cash ). Yes you can place deposit first but full payment has to made before the actual date.

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